Western Queensland Primary Health Network (WQPHN), in partnership with GPEX, is delivering Trauma-Informed De-escalation (TIDE)—an innovative, evidence-based workshop designed for general practitioners and primary healthcare teams.
This practical training explores the impact of trauma on health, behaviour and patient engagement, while equipping participants with evidence-based communication and de-escalation strategies to create safer, more supportive healthcare environments.
By the end of the workshop, participants will be able to:
• Understand the impact of trauma and Adverse Childhood Experiences (ACEs) on health, behaviour and patient engagement.
• Recognise early signs of distress and identify factors that contribute to escalation.
• Apply trauma-informed communication strategies that build trust, reduce conflict and minimise re-traumatisation.
• Use practical, evidence-based de-escalation techniques to improve safety for patients and staff.
• Strengthen psychological safety, reflective practice and strategies to prevent burnout and vicarious trauma.
• Apply trauma-informed principles through immersive AI and VR learning experiences.
TIDE provides healthcare professionals with practical skills they can apply immediately to improve patient engagement, reduce workplace aggression, strengthen team confidence and create psychologically safe, trauma-informed primary care environments. Participants will leave with evidence-based strategies that enhance both patient outcomes and workforce wellbeing, aligned with RACGP standards.
Facilitator: Misty Carey, Founder | TIDE Education & Training
Date: Thursday, 6 August 2026
Time: 6:00 pm – 9:00 pm (AEST)
Registration: Opens from 5:45 pm
Venue: Ibis Styles Verona
Register here: https://events.humanitix.com/tide-trauma-informed-de-escalation-q8pu6ez8
Date: Tuesday, 15 September 2026
Time: 6:00 pm – 9:00 pm (AEST)
Registration: Opens from 5:45 pm
Venue: Longreach Regional Council (Brolga Meeting Room)
Register here: https://events.humanitix.com/tide-trauma-informed-de-escalation-longreach
Date: Thursday, 17 September 2026
Time: 6:00 pm – 9:00 pm (AEST)
Registration: Opens from 5:45 pm
Venue: Riverland Motor Inn
Register here: https://events.humanitix.com/tide-trauma-informed-de-escalation-st-george
For further information, please contact:
Phone: (07) 4573 1900