Smart Referrals
A paperless solution that is simple, integrated, and secure, allowing GPs to create and submit digital referrals to a Queensland Health facility.
A paperless solution that is simple, integrated, and secure, allowing GPs to create and submit digital referrals to a Queensland Health facility.
Almost 2 million referrals are received by Queensland Health Services every year, most by post or fax. These may not get to the right place or may not include all of the information required to facilitate effective patient care. Queensland Health has created a paperless solution that is simple, integrated, and secure, allowing GPs to create and submit digital referrals to a Queensland Health facility.
Please return completed forms to DDH-SmartReferrals@health.qld.gov.au.
For technical support, contact the Queensland Health GP Helpline on 1300‑478‑439 (option 2, Smart Referrals).
For localised support, contact:
Dr Ugen Naiker – Director, Innovation, Improvement and Planning (IIP)
Email – ugenthiri.naiker@health.qld.gov.au
Michelle Hughes – A/Business Practice Improvement Officer – Outpatient Services
Email – michelle.hughes2@health.qld.gov.au
Dr Erica West – Rural Generalist, GP Liason Officer
Email – erica.west@health.qld.gov.au
Annmarie McErlain – Director Clinical Analysis and Service Outcomes, SWHHS
Email – annmarie.mcerlain@health.qld.gov.au
Smart referrals is not currently available in Central West.
To provide feedback on Smart Referrals, complete this form and email it to digitalhealth@wqphn.com.au and CEQ_SmartReferrals@Health.qld.gov.au.
Smart Referrals Resources – Training materials, including user manuals, quick reference guides and videos
